We at LWA have been weathering the changes to business and life brought on by the global COVID-19 pandemic. It hasn’t been easy, but after 40 years in business we weren’t going to give up easily! It was a rough few months in March 2020 as we all adjusted and adapted, in both our personal lives and our business operations. We are committed to the safety of our staff and clients.

Traditionally site visits were part of our operations – we got to see firsthand the operations of our clients, which can impact the interpretation of tax legislation. The main reason for a site visit has been to review the actual invoices for clues to recovery opportunities. Site visits suddenly ceased in March 2020 and we were left with the question of: Now what?

“Go virtual” was the answer. Prior to the pandemic, we had already been doing some remote work for clients that preferred it. The onset of the public health restrictions limiting inter-office visits spurred us on to further develop our capacity for recovering taxes virtually for our clients. Many organizations have moved to digital documents, and this has opened up many of our clients to having LWA complete a virtual review to identify overpaid and under-claimed taxes.

Capturing the new opportunities has always been our approach – and there have been many changes and additional exemptions arising from government reactions to the pandemic. These are not always clear, and we have been refining our approach to these new and emerging tax recovery opportunities.

We continue to do site visits, when chosen by the client and where allowed by public health authorities. At all times, consultants follow safety guidelines including daily health checks, wearing a mask when required, physical distancing, and hand sanitizing.

The bottom line is this: taxes can still be recovered from the government for most Canadian organizations. As most organizations have been impacted by this pandemic, we know that getting a refund from the government of overpaid taxes is a welcome boost. We are glad we can still help our existing clients and future clients. Contact us today to find out more.